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Important Events Notices

Contact BHA

BHA promotes access to affordable housing for the most vulnerable members of our community, prioritizing rental subsidies, affordable housing, and support services to extremely low-income members of our community, enabling them to obtain and retain safe, affordable, permanent housing.

BHA does not operate or provide emergency housing. If you are in need of emergency housing or need to know more information about temporary housing, please dial 211. 211 will direct you to services and resources you may be eligible for.

Burlington Housing Authority offers a resident support line for reporting concerns and non-emergency issues at 802-540-3290.


  • Contact Information

  • 65 Main Street, Suite 101
    Burlington, Vermont, 05401
  • Phone : 802-864-0538
  • Fax : 802-658-1286
  • Hours:

    • Monday 8:30am - 4:00pm
    • Tuesday 8:30am - 4:00pm
    • Wednesday 8:30am - 4:00pm
    • Thursday 8:30am - 4:00pm
    • Friday Closed
    • Saturday Closed
    • Sunday Closed

Contact Us


If you feel like you have been discriminated against and would like to file a report please click HERE.

To contact our 504 Coordinator please see the contact information for Steven Murray, Executive Director of BHA.
For Information on the VAWA ACT please click HERE.
If you have limited English communication and need further assistance, please click HERE

Staff Directory


General Contact

Reception
802-864-0538

Executive/Media Contact

Steven Murray
Executive Director
802-864-0538 x254

Asset Management

Jeffrey Metcalf
Director of Operations
802-864-0538 x225
Jeff Edwin
Construction Project Specialist
802-864-0538 x283
Kyle Ravey
Construction Project Specialist
802-864-0538 x284

Building Operations

Office
802- 658-1750

Finance

Nicholas Hibbard
Chief Financial Officer (CFO)
802-864-0538 x221
Eric DeBlasio
Controller
802-864-0538 x205
Bonnie Edwards
Staff Accountant - A/P
802-864-0538 x215
Benjamin Flanders
Staff Accountant - R/A
802-864-0538 x232
Carole Furr
Staff Accountant - A/R
802-864-0538 x244

Housing Retention

Crystal Jones
Director of Housing Retention and Services
802-864-0538 x202
Peyton Cernak
Offender Reentry Program Coordinator
802-557-7269
Karen Cote
SASH Coordinator
802-598-9146
Carlos Esquivel Cordova
Rapid Rehousing Specialist
802-557-7527
Maggie Flynn
Housing Retention Services - Site Based
802-557-4204
Dean Impastato
HRS Intern
802-881-8681
Scott Perry
SASH Nurse
802-864-0538 x270
Becky Rabin
SASH Coordinator II
802-557-7597
Brenda St. Francis
Offender Reentry Housing Specialist
802-557-1451
Derek Souza
Housing Retention Specialist
802-557-4039
Langley Smurthwaite
ERAP Housing Retention Specialist
802-881-2491
Jamaica White
Housing Retention Specialist
802-881-8320

Human Resources

Melissa Farnham
Director of Human Resources
802-864-0538 x219

Property Management

Susan Carp
Director of Property Management
802-864-0538 x216
Justin Barrows
Property Manager
802-864-0538 x257
William Heinz
Property Manager
802-864-0538 x263
Phillip Hillier
Property Manager
802-864-0538 x279
Alyssa Peake
Property Management Admin Assistant
802-864-0538 x200
Jennifer Perry
Assistant Property Manager
802-864-0538 x200
Danielle Roy
Property Manager
802-864-0538

Rental Assistance

Stephanie Bixby
Director of Rental Assistance
802-864-0538 x250
Trista Baker
Rental Assistance Specialist
802-864-0538
Lisa Ballard
Rental Assistance Specialist II
802-864-0538 x223
Michael Blanton
Leasing & Program Compliance Specialist
802-864-0538
Kristen Brownlow
FSS Coordinator
802-864-0538
Jenna Church
Rental Assistance Specialist II
802-864-0538
Brigid Clary
Rental Assistance - Team Lead
802-864-0538 x213
Sarah Couture
Senior FSS Coordinator
802-864-0538 x227
Laura Etir
Multi-Family Rental Assistance Specialist
802-864-0538 x228
Michelle Mayo
Intake Manager
802-864-0538 x226
Rachel Keefer
Receptionist
802-864-0538 x286
Joe Laquerre
Housing Inspector
802-864-0538 x218
Kevin Nardone
Inspector Team Lead
802-864-0538 x209
Wanda Perry
Rental Assistance Specialist
802-864-0538 x240
Gavin Southworth
Rental Assistance Specialist 1
802-864-0538 x230
Jennie-Lynn Stafford
Senior Team Leader
802-864-0538 x238
Angela Turner
Rental Assistance Programs Manager
802-864-0538 x258
Rich Winegar
Housing Inspector
802-864-0538 x229

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