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Contact BHA

Due to the COVID-19 pandemic, our offices may be periodically closed due to staffing shortages. We apologize for this inconvenience.

At this time, we are requiring that all persons visiting our offices wear a mask.

  • Contact Information

  • 65 Main Street, Suite 101
    Burlington, Vermont, 05401
  • Phone : 802-864-0538
  • Fax : 802-658-1286
  • Hours:

    • Monday 9:00am - 4:00pm
    • Tuesday 9:00am - 4:00pm
    • Wednesday 9:00am - 4:00pm
    • Thursday 9:00am - 4:00pm
    • Friday 9:00am - 4:00pm
    • Saturday Closed
    • Sunday Closed

Contact Us

If you feel like you have been discriminated against and would like to file a report please click HERE.

To contact our 504 Coordinator please see the contact information for Paul Dettman, Interim Executive Director of BHA.
For Information on the VAWA ACT please click HERE.
If you have limited English communication and need further assistance, please click HERE

Staff Directory

Executive Team

Dettman, Paul
Interim Executive Director
802-864-0538 x254

Asset Management

Metcalf, Jeffrey
Director of Asset Management
802-864-0538 x225
DeSisto, James
Construction Project Specialist
802-864-0538 x284

Building Operations

McGonagle, Lisa
Director of Building Operations
802- 658-1750
Aldrich, Peter
Building Operations Technician
Cardinal, Joel
Building Operations Technician
Gaynon, Tim
Building Operations Technician
McGarghan, Brad
Building Operations Technician
Meffe, Kevin
Building Operations Technician
Provost, Julie
Building Operations Administrative Coordinator


Hibbard, Nicholas
Chief Financial Officer (CFO)
802-864-0538 x221
Chan, Catherine
Staff Accountant - R/A
802-864-0538 x205
Edwards, Bonnie
Staff Accountant - A/P
802-864-0538 x215
Furr, Carole
Staff Accountant - A/R
802-864-0538 x244

Housing Retention

Jones, Crystal
Director of Housing Retention and Services
802-864-0538 x202
Brownlow, Kristen
Offender Reentry Housing Specialist
Cote, Karen
SASH Coordinator
802-864-0538 x269
Dziobek, Elizabeth
Supportive Programs and Services Manager
Merriam, Maggie
Housing Retention Specialist
Rabin, Becky
SASH Coordinator II
White, Jamaica
Housing Retention Specialist

Human Resources

Farnham, Melissa
Director of Human Resources
802-864-0538 x219
Oetjen, Helen
Special Projects Admin

Property Management

Carp, Susan
Director of Property Management
802-854-0538 x216
Barrows, Justin
Property Manager
802-864-0538 x257
Bishop, Charles
Senior Property Manager
802-864-0538 x263
Etir, Laura
Occupancy Specialist
802-864-0538 x228
Fitzgerald, Eric
Property Manager
802-864-0538 x273
Hillier, Phillip
Property Manager
802-864-0538 x279
Perry, Jennifer
Compliance & Property Management Specialist
802-864-0538 x200

Rental Assistance

Bixby, Stephanie
Director of Rental Assistance
802-864-0538 x250
Director of Rental Assistance
Almeida, Stephanie
Program Specialist II
802-864-0538 x243
Ballard, Lisa
Program Specialist II
802-864-0538 x223
Couture, Sarah
Family Self Sufficiency (FSS) Coordinator
802-864-0538 x227
Desautels, Richard
Housing Inspector
802-864-0538 x280
Gee, Matthew
Special Programs Rental Assistant
802-864-0538 x207
Kirby, Julie
802-864-0538 x286
Laquerre, Joe
Housing Inspector
802-864-0538 x218
Leclair, Anthony
Housing Inspector
802-864-0538 x234
Mara, Caty
Rental Assistant Specialist
802-864-0538 x213
Moss, Marlena
Rental Assistance Specialist
802-864-0538 x220
Muncil, Mary
Family Self Sufficiency (FSS) Coordinator
802-864-0538 x235
Perry, Wanda
Rental Assistance Specialist II
802-864-0538 x240
Stafford, Jennie-Lynn
Senior Team Leader
802-864-0538 x238
Thibault, Taylor
Rental Assistance Programs Manager
802-864-0538 x267
Turner, Angela
Rental Assistance Programs Manager
802-864-0538 x258
Vidal, Josh
HQS Inspector Team Lead

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