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Important Events Notices

Contact BHA

BHA promotes access to affordable housing for the most vulnerable members of our community, prioritizing rental subsidies, affordable housing, and support services to extremely low-income members of our community, enabling them to obtain and retain safe, affordable, permanent housing.

BHA does not operate or provide emergency housing. If you are in need of emergency housing or need to know more information about temporary housing, please dial 211. 211 will direct you to services and resources you may be eligible for.

Burlington Housing Authority offers a resident support line for reporting concerns and non-emergency issues at 802-540-3290.

  • Contact Information

  • 65 Main Street, Suite 101
    Burlington, Vermont, 05401
  • Phone : 802-864-0538
  • Fax : 802-658-1286
  • Hours:

    • Monday 9:00am - 4:00pm
    • Tuesday 9:00am - 4:00pm
    • Wednesday 9:00am - 4:00pm
    • Thursday 9:00am - 4:00pm
    • Friday 9:00am - 4:00pm
    • Saturday Closed
    • Sunday Closed

Contact Us

If you feel like you have been discriminated against and would like to file a report please click HERE.

To contact our 504 Coordinator please see the contact information for Steven Murray, Executive Director of BHA.
For Information on the VAWA ACT please click HERE.
If you have limited English communication and need further assistance, please click HERE

Staff Directory

General Contact



Murray, Steven
Executive Director
802-864-0538 x254

Asset Management

Metcalf, Jeffrey
Director of Asset Management
802-864-0538 x225
Edwin, Jeff
Construction Project Specialist
802-864-0538 x283
Ravey, Kyle
Construction Project Specialist
802-864-0538 x284

Building Operations

McGonagle, Lisa
Director of Building Operations
802- 658-1750
Aldrich, Peter
Building Operations Technician
Duval, Todd
Building Ops Technician
Meffe, Kevin
Building Operations Technician
Pratt, Charlie
Building Operations Technician
Provost, Julie
Building Operations Administrative Coordinator
Roucoulet, Eddie
Crew Chief
Roque, Benjamin
Building Operations Technician
Roque, Bernard
Building Operations Technician


Hibbard, Nicholas
Chief Financial Officer (CFO)
802-864-0538 x221
DeBlasio, Eric
Senior Staff Accountant
802-864-0538 x205
Edwards, Bonnie
Staff Accountant - A/P
802-864-0538 x215
Flanders, Benjamin
Staff Accountant - R/A
802-864-0538 x232
Furr, Carole
Staff Accountant - A/R
802-864-0538 x244

Housing Retention

Jones, Crystal
Director of Housing Retention and Services
802-864-0538 x202
Barker, Evan
HRS Community Outreach
Cernak, Peyton
Offender Reentry Program Coordinator
Cote, Karen
SASH Coordinator
802-864-0538 x269
Darling, Marissa
Supportive Programs and Services Manager
802-864-0538 x276
Esquivel, Carlos
Rapid Rehousing Specialist
Messier, Ashley
Offender Reentry Housing Specialist
Perry, Scott
SASH Nurse
802-864-0538 x270
Rabin, Becky
SASH Coordinator II
802-864-0538 x262
St. Francis, Brenda
Offender Reentry Housing Specialist
Souza, Derek
Housing Retention Specialist
Smurthwaite, Langley
ERAP Housing Retention Specialist
White, Jamaica
Housing Retention Specialist
802-864-0538 x212

Human Resources

Farnham, Melissa
Director of Human Resources
802-864-0538 x219

Property Management

Carp, Susan
Director of Property Management
802-864-0538 x216
Barrows, Justin
Property Manager
802-864-0538 x257
Boucher, Maya
Property Manager
802-864-0538 x263
Etir, Laura
Occupancy Specialist
802-864-0538 x228
Hillier, Phillip
Property Manager
802-864-0538 x279
Peake, Alyssa
Property Management Admin Assistant
Perry, Jennifer
Property Manager
802-864-0538 x200

Rental Assistance

Bixby, Stephanie
Director of Rental Assistance
802-864-0538 x250
Almeida, Stephanie
Rental Assistance Admin
802-864-0538 x243
Ballard, Lisa
Program Specialist
802-864-0538 x223
Blanton, Michael
Leasing & Program Compliance Specialist
Brownlow, Kristen
FSS Coordinator
Clary, Brigid
Rental Assistance - Team Lead
802-864-0538 x213
Couture, Sarah
Senior FSS Coordinator
802-864-0538 x227
Desautels, Richard
Housing Inspector
802-864-0538 x280
Gee, Matthew
Rental Assistant Specialist
802-864-0538 x207
Mayo, Michelle
Intake Manager
802-864-0538 x226
Keefer, Rachel
802-864-0538 x286
Laquerre, Joe
Housing Inspector
802-864-0538 x218
Moss, Marlena
Rental Assistance Specialist
802-864-0538 x220
Nardone, Kevin
HQS Inspector Team Lead
802-864-0538 x209
Perry, Wanda
Rental Assistance Specialist
802-864-0538 x240
Southworth, Gavin
Rental Assistance Specialist 1
802-864-0538 x230
Stafford, Jennie-Lynn
Senior Team Leader
802-864-0538 x238
Turner, Angela
Rental Assistance Programs Manager
802-864-0538 x258
Winegar, Rich
Housing Inspector
802-864-0538 x229

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